About TrueCare Assist

TrueCare Assist provides personalised and compassionate disability support in Melbourne’s Northern Suburbs, ensuring every participant has real choice and control over their care.

Why we exist

It's our privilege to support you

TrueCare Assist was founded from personal experience and a deep understanding of what meaningful support should look like. Growing up with family members who live with disabilities, we saw firsthand the impact of quality care—and the frustration when support felt impersonal or limited.

After years of working in aged care and disability services, we recognised the gaps in the system and wanted to create something better. TrueCare Assist exists to provide care that is genuinely tailored to each individual, giving people the confidence, respect, and independence they deserve.

Disabled man talking with support worker while looking at laptop together

Making support personal

Closing gaps in care

Not all support feels supportive. Too often, people receive generic care that doesn’t reflect who they are or what they need. We take the time to understand what’s important to each participant and provide care that makes a real difference. From emotional wellbeing and social connection to practical daily support, we go beyond just meeting needs—we help create a life that feels fulfilling and full of choice.

We really understand

Our experience
speaks volumes

With experience in both aged care and disability support, we bring a well-rounded perspective to the work we do. From hands-on roles as support workers to understanding the bigger picture of care, we know what it takes to provide meaningful, high-quality support. 

Our founder’s personal connection to the disability community, combined with years of professional experience, means TrueCare Assist is built on knowledge, empathy, and a genuine commitment to making life better for the people we support.

"Meet our founder, Bryley" graphic
Image of founder, Bryley

Feel more confident making decisions

Having choice and control is important, but it can feel overwhelming at times. We’re here to support you in making decisions that feel right for you, without pressure or judgement.

Get out and do the things you enjoy

Whether it’s catching up with friends, trying something new, or simply getting some fresh air, we’ll support you to stay connected and involved in the things that matter to you.

Build skills for more independence

Everyone learns at their own pace, and we’re here to help you build skills in a way that works for you. From small steps to big achievements, we’ll be there to support your progress.

Have support that fits your life

No two people are the same, and neither is the support we provide. We take the time to understand what’s important to you and make sure the help you receive feels right for your needs and goals.

We can help you...

Support should make a real difference in your life. Whether it’s gaining confidence, learning new skills, or simply having the right people by your side, we’re here to help you achieve what matters most to you.

Better disability support is a click away

Get started with us today.

Finding the right support shouldn’t be complicated. Whether you’re looking for care for yourself or someone you know, we’re here to make the process simple and stress-free. Reach out for a chat, ask any questions, and let’s figure out how we can support you in a way that feels right.